Support

We read every message

Questions, feedback, a recipe that didn't work, or trouble with a purchase — email us and we'll get back to you.

Subscriptions & billing

Subscriptions are billed by Apple or Google, not by us, so changes are made in your store account:

iPhone or iPad — Settings → tap your name → Subscriptions.
Android — Play Store → profile icon → Payments & subscriptions.

Cancelling stops the next renewal; you keep access until the end of the period you've already paid for. Refunds are handled by the store, not by us — but tell us what went wrong and we'll help where we can.

Restoring a purchase

New phone, or reinstalled the app? Open the subscription screen and tap Restore purchases. Make sure you're signed in to the same Apple Account or Google account you bought with, and to the same Atsuko's Table account. Purchased cookbooks come back the same way.

Cookbooks

Cookbooks are PDFs you download from the Shop tab. Books you buy are yours to keep and re-download. Every paid plan also includes a free cookbook — 10 recipes with Basic, 15 with Premium, 20 with Premium+ — available under My cookbooks.

Your account

You can delete your account and its data from Profile → Account in the app. Deletion is permanent. If you have an active subscription, cancel it in the store as well — deleting the account doesn't stop store billing.

Sharing your plan

Premium can be shared with 3 people and Premium+ with 5. Invite them from Profile → Plan sharing: enter their email, then send them the code you get back. Codes are valid for seven days.